Last Updated: May 21, 2026
Welcome to Twigital. At Twigital (“we”, “our”, or “us”), we are committed to protecting your personal information and your right to privacy. This Privacy Policy governs the privacy policies and practices of our website, located at (https://twigital.online/), and the digital marketing services we provide.
If you have any questions or concerns about this privacy notice or our practices with regard to your personal information, please contact us at info@twigital.online.

1. Information We Collect
   We collect personal information that you voluntarily provide to us when you express an interest in obtaining information about us or our products and services, or when you contact us.
   The personal information that we collect depends on the context of your interactions with us and the website. The personal information we collect may include the following:
       •    Personal Details: Name, email address, phone number, company name, and website URL.
       •    Payment Information: We may collect data necessary to process your payment if you make purchases, such as your payment instrument number (e.g., a credit card number) and the security code associated with your payment instrument. [Note: All payment data is stored by our payment processor (e.g., Stripe, PayPal, Razorpay) and we do not store full credit card details on our servers.]
       •    Automatically Collected Information: When you visit our website, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device.
2. How We Use Your Information
   We use personal information collected via our website for a variety of business purposes described below. We process your personal information for these purposes in reliance on our legitimate business interests, in order to enter into or perform a contract with you, with your consent, and/or for compliance with our legal obligations.

    •    To facilitate and deliver services: We use your information to provide SEO, Google Ads, Meta Ads, SMO, and Website Development services.

    •    To communicate with you: We may use your information to send you administrative information, marketing communications, and respond to your inquiries.

    •    To improve our website: We use data analytics to identify usage trends, determine the effectiveness of our promotional campaigns, and evaluate and improve our website, products, marketing, and your experience.

3. How We Share Your Information
   We only share information with your consent, to comply with laws, to provide you with services, to protect your rights, or to fulfill business obligations. We may share your data with third-party vendors, service providers, contractors, or agents who perform services for us or on our behalf and require access to such information to do that work. Examples include:
       •    Data analytics tools (e.g., Google Analytics).

    •    Advertising platforms (e.g., Google Ads, Meta Ads Pixel).

    •    Customer Relationship Management (CRM) and email marketing tools.

We do not sell, rent, or trade your personal information to third parties for their promotional purposes.

4. Cookies and Tracking Technologies
   We use cookies and similar tracking technologies (like web beacons and pixels) to access or store information. This is especially important for our digital marketing services to track the performance of ad campaigns and website traffic. You can choose to disable cookies through your individual browser options, though this may affect how our website functions for you.
5. How Long We Keep Your Information
   We will only keep your personal information for as long as it is necessary for the purposes set out in this privacy notice, unless a longer retention period is required or permitted by law (such as tax, accounting, or other legal requirements).
6. Data Security
   We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure.
7. Your Privacy Rights
   Depending on your geographic location (such as if you are a resident of the European Economic Area or under specific state laws), you may have certain rights regarding your personal information, including the right to:

    •    Request access and obtain a copy of your personal information.
    •    Request rectification or erasure of your data.
    •    Restrict the processing of your personal information.
    •    Opt-out of marketing communications at any time by clicking the “unsubscribe” link in our emails or contacting us directly.

8. Changes to This Privacy Policy
   We may update this privacy notice from time to time. The updated version will be indicated by an updated “Last Updated” date and the updated version will be effective as soon as it is accessible. We encourage you to review this privacy notice frequently to be informed of how we are protecting your information.
9. Contact Us
   If you have questions or comments about this notice, you may email us at info@twigital.online or contact us by post at:
     •    Email: info@twigital.online
       •    Phone: +91-8370038850
       •    Address: 407 RatnaMani Complex, Indore, India

The draft above is completely ready to be published as-is, but if you want to make it even more customized, you can let me know:
    1    Payment Processor: Do you process payments directly on your website using a specific gateway (like Razorpay, Stripe, or PayPal)?
    2    Analytics/Pixels: Are you currently using Google Analytics and the Meta (Facebook) Pixel on your website to track visitors? (I assumed yes, given you are a marketing agency).